Frequently Asked Questions

Hotel Casa Blanca is located in the center of Ajijic, Jalisco, near the church and the Lake Chapala Society, and within walking distance of restaurants, cafés, the main plaza, and the lakefront malecón.

Ajijic is approximately 38 km from Guadalajara International Airport. The airport offers direct flights from many U.S. and Canadian cities, making Ajijic easy to reach. Taxis and private transfers are readily available.

Ajijic is generally considered a safe and welcoming town, and many visitors and long-stay guests return year after year. As with any destination, normal travel awareness is recommended.

Ajijic is known for its mild, consistent climate year-round, which is one of the main reasons people choose to visit and stay here. Daytime temperatures typically range from 20–27°C, with cooler temperatures occurring mostly overnight and in the early morning.
May is usually the warmest month, and select rooms offer air conditioning for added sleeping comfort.

There’s no bad time to visit Ajijic. The best time depends on what kind of experience you’re looking for. Winter months are popular for mild weather and seasonal events, while summer is greener, quieter, and more relaxed. Many guests plan visits around festivals, holidays, or combining Ajijic with other destinations in Mexico.

Taxis and private drivers are commonly used in Ajijic, both for airport transfers and getting around town. We can arrange airport pickup and drop-off for an additional fee if requested in advance.
Local taxis typically agree on a price before the ride, rather than using meters. Tipping is appreciated but not required; around 10% is customary if you feel service was good. Ride-sharing apps may be available but can be unreliable at times, so we generally recommend taxis or private transportation.

Both are about a 2–3 block walk from the hotel. Ajijic has cobblestone streets and uneven sidewalks in places, so comfortable walking shoes are recommended.

Yes. Ajijic’s town center is very walkable, and many guests explore the area on foot.

Bottled, filtered drinking water is provided in-room for all guests. All rooms also have reliable hot showers, with consistent hot water throughout the property. If anything ever seems off, our team is happy to help right away.

We offer reliable, high-speed Wi-Fi throughout the property, and many guests work remotely during their stay. As with any internet service, performance can vary depending on usage and provider conditions, so feel free to check with us if you have specific needs.

Some room types include a refrigerator or kitchenette. We recommend confirming amenities when booking.

Yes. Laundry service is available. Please ask at reception for details and pricing.

Ajijic is known for its relaxed pace, walkable town center, and strong sense of community. Visitors enjoy local restaurants and cafés, the malecón, art galleries, markets, and cultural events throughout the year. Many guests come to slow down and experience daily life in a lakeside town.

The rainy season brings greener landscapes and cooler evenings. Rain typically falls later in the day or overnight, and many days remain sunny and pleasant.

Spanish is the primary language, but English is widely spoken in Ajijic, especially in restaurants, shops, and at the hotel. Locals generally appreciate any effort to speak Spanish, even if it’s just a few words, and visitors are usually comfortable getting around with limited or no Spanish.

Ajijic offers a wide variety of restaurants, from traditional Mexican to international cuisine. Vegetarian, vegan, and gluten-free options are widely available, and many restaurants are familiar with dietary preferences. We’re happy to recommend nearby options based on your needs.

Yes. Hotel Casa Blanca is pet-friendly, and Ajijic is also a very dog-friendly town. Pets are welcome with prior notice, and specific guidelines and an additional fee apply. It’s common to see dogs around town, along the malecón, and at outdoor cafés.

You can book directly through our official website, or you’re welcome to contact us by phone if you prefer to book that way.

Yes. Our online booking system uses a secure connection, and credit card details provided by phone are handled securely as well.

We accept credit cards, debit cards, and cash in Mexican pesos. A credit card is required to secure all reservations.
Depending on how and where you book, a deposit may be charged at the time of booking or closer to arrival, with the remaining balance due at check-in. Full payment details are shown during the booking process, and we’re happy to clarify if you have questions.

Cancellations made more than 14 days before arrival are free of charge. Cancellations made within 14 days of arrival are subject to a 50% charge. Cancellations made within 3 days of arrival or no-shows are charged 100% of the stay. Full details are shown during the booking process, and we’re happy to clarify if you have any questions.

Yes. We offer long stays and seasonal promotions throughout the year. Rates and discounts can vary by season, length of stay, and availability, so we recommend checking our website for current offers or contacting us directly to discuss options.

Check-in is between 3:00 PM and 8:00 PM, and check-out is by 12:00 PM. If you anticipate arriving earlier or later, please let us know in advance.

Requests are subject to availability, but we’re happy to check and do our best to accommodate when possible.

No. Smoking is not permitted inside the property or in guest rooms.

Yes. Quiet hours begin at 10:00 PM to help maintain a peaceful environment for all guests.